After reading through this and previous thread I just want to make sure I have my options down before I call back for the 5th time. Last call resulting in them hanging up on me when it became apparent to rep that they had no knowledge of how program works.

I hold a Tier 1-3/P830. My options are to call and downgrade to a QP83/Cat 6 and get 45k refund? Or call and attempt an upgrade, anyone know point difference there? Lastly I take it there are no confirmed reports of someone successfully using the old cert post merger for it original value?