Originally Posted by
skimthetrees
Obviously they exist in the system already because Marriott is selling new Cat 7 travel packages. You probably do not want one of those because the price would be too high but one would think that they also must have NC7 partial packages to convert the old Ritz Tier 4-5 package certs to NC7 certs since Marriott themselves publicized that was what those certs would convert to. Perhaps you should ask the agent how they would convert your legacy Tier 4-5 cert into a usable NC7 cert? Once they can answer that question you will know the code to order an NC7 cert. If they can't answer that question you are wasting your time, HUCA. Someone at Marriott knows the answer.
Marriott ANNOUNCED the New Package Structure, does not mean they are ACTUALLY selling those just yet.
Just like Marriott has told us on August 19 that we no longer need to wait after the lock down month to use our TPs - it isn't the case - else we would have have this ongoing thread that does not seem would be end any time soon!
Besides, nobody has purchased the new TP and reported back what the code is. Nor anyone has been able to convert to NC7, even though their reps can convert the certs to the NCs which codes are loaded in the table already.
Based on experiences talking to Marriott CS in North America / UK / Asia - I would say that UK and Asia reps are far far more up to date on their knowledge, and far far more competent in doing their jobs.
vivrant is told the same thing by the
UK rep as
Jermyn being told by the North America rep, that NC 7 does not exist just yet. Because the UK reps really know their stuff and far far more willing to help if UK rep also could not find the NC7 in the table, then this may be true that the NC7 has not been created yet.