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Old Sep 13, 2018, 9:41 am
  #167  
Happy
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Join Date: Jul 2003
Location: Florida
Posts: 29,767
Originally Posted by geewhy
I called Marriott Rewards a couple of times, both times was told TP can not be used for SPG hotels, even after 9/18!
Unfortunately this may very well the case.

Came across this DP posted on Flyertea site, the Chinese equivalent of FT. Despite the garbled link, you can still open it to read the original. Hopefully Google Translate would help.

7ÌìȯµÄ×îÐ ÌåÑé-ÍòºÀÀñÉÍ

去年换的Cat1-5的7天房券马上到期了,想着就赶紧换了吧。
于是昨天先打电话给万豪客服说要拿房券定7天的威斯汀,然后万豪客服没问我是不是7天房券,就告诉我威斯汀 要去SPG那边定,然后打给SPG那边,SPG客服一听要用万豪7天券又告诉我找万豪才行;
然后又打电话给万豪,这次的客服说9.18号前定不了SPG系的,也不保证9.18号后可以定,但是延期肯定不给延期,所以建议我先定Cat1-4的万豪系,然后能退3W积分,昨晚有事就没定;


结果今天电话万豪,这次的客服妹子说问了领导,原来的Cat1-6才有退3w分,Cat1-5没得退,除非7天券全退成分的话给退4.5w分;另外她们收到集团通知了以后的7天房券也肯定只能定万豪系的SPG系的别想用7天券了,反正目的地也有家符合条件的JW万豪,懒得再扯了就先定了,9.18后看看再说。
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