Originally Posted by
transportprof
This is the second time in a couple of weeks that I'e tried to apply a GPU or RPU to an existing reservation online and found the process broken.
Has anyone else encountered difficulties in applying upgrade instruments online? Is there a work-around, other than calling in?
Yep, broken for me too. Calling works, but agents tend to screw up the rules if you’re doing anything complicated.
Workaround for me has been to apply upgrades during the booking process.