Based on, really? There are 4 Lurkers, the other 3 were completely silent since Aug 18th and it wasn’t by choice. There was no help from anyone now working for the new Marriott on questions other than 2 or 3 posts in 10days saying to contact Marriott Support or we can’t tell you anything but IT is working on stuff.

William has also posted since his return things like this below, and he just posted today under “all together now” thread that he and the other Lurkers can’t help by participating in the Marriott threads here on flyer talk. That’s called having your hands tied.

Marriott doesn’t want to provide a list and let the Lurkers and us help?
Show them ( Marriott) the list we had pre merger and how great that helped us all.

I’m not blaming the Lurkers in any way, I’m blaming Marriott for silencing them and refusing to communicate with us, It’s members on anything more than the completely stupid status.marriott.com web page.

Originally Posted by Starwood Lurker
I have to be honest and say that the probability of this is next to zero. Especially since no one outside the IT team is going to be able to help debug anything.

Members have told us here and in the Marriott forum what they are seeing that they think is wrong. We've also been getting emails and posts on Twitter and Facebook. We are passing these along to the IT team daily. They are creating tickets to address the various issues that are still open.

I completely understand everyone's frustration with this situation, but all that is needed now is some additional patience and some time for the processes to be developed and implemented.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International