Originally Posted by
mciampa
But what if you haven’t attached a certificate yet? When I called they said they had no way of attaching the old certificates and asked me to call back in a week to see if they had a solution. For that reason, I feel like this time waiting to see what happens won’t produce the desired result.
Were the points actually redeemed/deducted? If so, it's a matter of MR's mechaniucs to work out. It may be time consuming, but I'm confident it will work out.
If you never redeemed a certificate, then there's a bit of a stickier issue. "I intended to redeem the points but never did" before the price went up could be an issue.