I had a 3 rooms BRG stay at an Element property checking out on Aug 17, expecting it to credit according to the old SPG rules.

When the stay posted a few days ago (10 days after checkout), it posted under the new rules (credit for one room only, 5000 BRG points, reduced earning at Element, Reduced Plat Amenity etc.). I raised this with the BRG team, and after a few miscommunications a Senior Best Rate Guarantee Associate has now informed me that:

"As your stay was posted after the merger began, the new integrated terms will prevail. This means that while you are able to earn points for up to three rooms (when staying in one room and settling all charges) you are only able to earn stay and night credit for the room you are staying in. The number of points to be awarded per room since the merger for an approved Best Rate Guarantee claim is 5,000."

Which is of course quite a surprise and highly unsatifying to me, since it's costing me 6 nights credit and several thousand points.

Has anybody else been given directions from SPG/MR on pre-18AUG multi-room and/or BRG stays stays posting after 18AUG ?