Originally Posted by
msp3
The other thing that's on my mind is there's still no formal statement from Marriott that they will give the Cat 6, Cat 8, and Tier 1-3 cert holders 30k back except what's posted on FT and spilled over to the credit card shill bloggers. I'm guessing that means the squeaky wheel gets the oil, and they'll do it eventually because we've asked but not for anyone who's not proactive about it...
I agree we need stronger direction from Marriott and, as that's not forthcoming, contacting their customer service is currently the best option we have. On saying that they said we had to wait till mid September until they rolled out the next part of the integration so hoping to get some formal news nearer that day. Until then the customer service people are probably going to trot out the same message.