I have spent almost 70 Nights (Non-consecutive) in an Ibis Hotel in the Middle East over the past 3 months.

However, out of these 70+ Nights, only 12 have been credited to my account.

I have contacted the Customer Service thru the website (with scan of bills); i have not received any feedback.

I emailed the Hotel and have not received any feedback either ...

Is there any other way to claim these missing points ? Is it always so difficult to claim for missing points / nights ?

I am an Spire Royal Ambassador with IHG, and had decided to go for Ibis instead of Holiday Inn in order to get my Accor Platinum Status (As I have already secured my IHG Status for next year). I am now wondering if it was a good idea.