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Thread: Denied boarding due to boarding pass link not working ?
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Old Aug 30, 2018 | 8:25 am
  #10  
vernonc
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Originally Posted by skybluesea
I always download electronic BP to wallet for exactly this reason that when needed, electronic communication may fail.

Have not had Apple lose a BP yet

and how is this IDB???

Complain to AC, see what they respond with, and go from there...so much jumping ahead without asking AC what they will do about this situation.
If the passenger is checked in and was sent a BP which now does not work, is at the airport in plenty of time to make the boarding cut off with no checked bag, I would call that IDB. What would you call it ? I know its a IT fail but not a fault of the pax for missing the flight.
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