Unauthorized charges can be made on newly opened accounts, even before the card is activated. I would call the number on the back of the card to ask if there is a problem.
mia, understood. We checked the account on chase.com and don't see any pending charges on the new account. Several years ago, when I've caught fraudulent charges on my CSP, I could see them in the pending transactions section. Nothing showing on my wife's CSR currently.
We will call Chase (at the number on the back of the card!) today to find out what's going on.
Thank you all who replied with feedback.