Novotel Cha Am Beach Resort
status: Gold
VIP treatment: Welcome letter, nice set-up with chocolates
Reaction: Very nice welcome gift, and drinks vouchers for 2 for the very nice rooftop bar
The lounge has moved to a much better place under Ocean Terrace restaurant next to the spa.
Executive rooms and suite guests have all day access for soft drinks and cookies, 17 to 19 alcohol drinks and snacks