Originally Posted by
mozilla
Pickup up a car from National in ORD this month, and I was already >50 miles down the I-94 when I realized the gate attendant didn't give me a copy of the RA.
Checked my email, nothing there either, also not in the SPAM folder. I did receive the "we're expecting you" email before I landed though, so they were able to reach me by email.
I did see the rental active in the app and everything looked correct, made a screenshot so at least I had something to go from, and I returned the car a few days later without hassles.
However, I'm wondering, what would I have done if I was caught in a traffic stop (I didn't actually get into one, just wondering)? I always have the RA ready in the car to prove that I legitimately rented the car, but I didn't have anything this time. Not sure if an officer would appreciate the display in the app either, since it's not the actual RA, just a reservation overview. I couldn't find an option to display the full RA in the app.
Is it normal to not get the RA, neither in hardcopy, neither by email?
I'll pay more attention next time, and I'd probably call and ask for a copy by email if I'd notice this too late again. What would you have done?
This happened to me in FLL back in July. I kinda freaked out when I realized I didn’t get a copy of the RA. I always like to make sure the estimated price is as what I saw when I made the reservation.
I did the same thing and checked the app to make sure the car I was driving was showing in there.
I’ve never received a RA via email after exiting the booth, that would be a nice feature though. It would be nice to be able to just pull up the full RA pdf in the app as well.