FlyerTalk Forums - View Single Post - Experience with stays posting after Aug 18th merge date
Old Aug 26, 2018, 9:07 am
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Bigshaker
 
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
Experience with stays posting after Aug 18th merge date

I understand there is some kind of data retrieval problem with past stays, before the August 18th data merge posting. Seems especially prevalent if it was an SPG stay using your old SPG number before Aug 18th.

But why the heck aren’t stays after the August 18th merge posting? Surely the system was setup before hand to do the most basic task of posting a Marriott branded hotel stay to your Marriott account using your Marriott legacy number? The fact that this “simple” most basic part of their data retrieval system is broken for their own Marriott branded hotels speaks volumes to how poorly implemented, managed and tested this debacle has been.

Last edited by Bigshaker; Aug 26, 2018 at 9:08 am Reason: Typo
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