Originally Posted by
Dave Noble
The doesn't mean that those records are correct - the OP is asserting that the passenger did indeed fly
If the assertion is correct , then AA is liable
Yup, agreed. The key phrase in your post is, "assuming that the passenger did fly the outbound journey as ticketed." But with AA's computer records apparently showing that the passenger didn't fly, I expect that she is going to have a challenging time proving that AA's computer systems are incorrect.