Originally Posted by
husky96821
I've read that if you originally made the reservation around July or earlier and then canceled subsequent to 8/18, then points are being refunded fine. However, for those reservations made in early/mid-August, they're not being refunded.
My reservation was made in July - and still no points returend.
My guess it is more to do with timing and sequence (i.e., the relationship between the time of cancellation and the status of the old SPG account) than when the reservation was made. In other words, what was the status of the "container" (old SPG account) in relationship to the new one.
Or it can be completely random.