FlyerTalk Forums - View Single Post - Amex Concierge: What have they done for you?
Old Aug 22, 2018 | 4:14 pm
  #460  
jja34-1
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Join Date: May 2001
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Originally Posted by robiles
Has anyone had any experience using Platinum concierge when booking restaurants in New York we are going over Christmas and want a few specific restaurants most seem only bookable one month before. Would the concierge be able to secure us a table before This time so we can make sure we get a table. We are thinking of restaurants like NoMad
I have, with some success. If you call before the 30-day window opens, they will do what they can to be in touch with their contact at the restaurant before booking opens or on the day booking opens. In my experience they aren't able to confirm ahead of the booking window opening, but you will hear back on the day the window opens or the following day. They may not always be able to book the exact time you want so it is helpful if you can be flexible. I have had the best success when I give them a few options to look into for a booking.
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