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Old Aug 20, 2018, 6:37 pm
  #118  
yvr76
 
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
Originally Posted by khaosspawn
I managed to log in after doing a password reset request using the email from my SPG profile (even though I'm 100% sure the password I entered was correct).
This is what I had to do as well.

When I tried to set a new password, it wouldn't accept a 20 character password with special characters in it (#, & etc). My old SPG password had these special characters as well too. Once I regenerated with only letters / numbers it was fine.

My SPG account also had my email removed since it's shared with my Marriott account. I just used another one for now. Neither of my accounts have lifetime years indicated anywhere (though nights are available and generally correct).
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