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Thread: Qantas utterly hopeless at crediting JQ flight points
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Old Aug 20, 2018, 2:29 pm
  #57  
paolo64
 
Join Date: Jan 2016
Posts: 905
Originally Posted by Volvo Mike
I've had the opposite experience when I had to cancel my first class trip to the US a week and a half ago. Points were back in my account when I basically got off the phone and refund to my AMEX was the next day.

Regards,

Michael
Yes, that can happen if the ticket is issued in Australia; it can be very quick. In my case it was a ticket from Hong Kong , and the refund has to be processed from that office ( and it seems they are hopeless/clueless).
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