Originally Posted by
flyerslc
From the other side, I would never forsake showing goodwill and courtesy for money. And I suspect you would not either.
Whether I would or not doesn't really matter, a lot of people happily would.
I guess I did not say what I meant very clearly. I meant that if I was the merchant, I would not forsake goodwill and courtesy because the customer had paid a little less. I would do what I could, within reason. My experience with Delta has been that they usually do.