FlyerTalk Forums - View Single Post - New SPG & Marriot APPs (Available for download)
Old Aug 19, 2018, 8:49 pm
  #11  
xzh445
 
Join Date: Nov 2008
Location: USA
Programs: MYOB
Posts: 1,292
3 steps backward

Originally Posted by sfozrhfco
Looks like we end up with the Marriott app functionality for now. There was never any stand alone button to click to see cash and points rates on the Marriott side. You have to check the use points button and then go through each hotel on the list to see if there is availability. So it can be quite a tedious process--especially in places like NYC with a very long list of hotels. Hopefully once the merging of everything is complete, they can start to work on getting some better functionality in the app/on the website but I wouldn't expect it any time in the near future.
Absolute downgrade. The inability to check multiple rate types (SET / Points / Cash&Points / AAA come to mind) Having to toggle in/out of a hotel multiple times to check a rate is a huge step back. seeing multiple locations and rate types in a grid, was outstanding. This has been mentioned countless times on this forum and I am sure others. Marriott either is tone deaf to the customer preferences, or lacks the technical capability to pull it off. One HOPES that a net new, APP release will be the next step, and incorporate much of the features just lost from the SPG app.... but one needs to breath... so don't hold your breath. Full website is just as bad. Pick ONE rate choice.
A LOT of the goodwill gained in in April, when the combined program info was announced, and it looked like we were being given a somewhat fair shake......is dissipating.. FAST
Oh well.... Was good while it lasted.

Last edited by xzh445; Aug 19, 2018 at 8:55 pm
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