Originally Posted by
AUSINSIGHT
Another data point that my challenge didn’t map over and I’m still platinum and not PP. Also I have a new spg number and the accounts did not combine.
Same here. So... every SPG account has to be assigned a new account number, which will then disappear when the two accounts are merged, perhaps after just hours of coming into existence?
When UA-CO combined, it was simple and straight forward. First you linked the two accounts, and then the UA account number disappeared. You didn’t first get a new different CO account number that was “linked but not merged” to your existing CO account number. I had assumed this would be the same.
Until reading this thread, I never knew that “merging” was a separate process from “linking”, and this adds yet another account number into the mix. This seems to add a whole lot of unnecessary confusion to a process that is already daunting to the average person.