Originally Posted by
Staley Cornell
I have a reservation in September that I need to change and rebook. I hope the website is up and running soon and would rather do it online than on the phone.
A points reservation or a paid reservation?
I just cancelled and rebooked a paid AAA rate reservation yesterday with no problem.
There is no "change reservation" button, there's only a "cancel reservation" button on the BW website. So if you want to change, not cancel, I think you've always had to call, nothing to do with the recent website outage.
I haven't done points reservations since the January promo, so I don't know if there are any issues left with those or not.