Originally Posted by
lucycan
I was finally able to get thru on the Plat Line. I spent nearly 3 hours (2 different calls as I was hung up on) on hold but did get through to someone that was able to help. All of this hassle really wants me to start staying at more Hyatts.
While I feel your frustration (and you desire a BIG bottle of wine if you drink
), once we get past 8/18 for a while (note, not right way) it should also get sorted. And in fairness to MAR/SPG, Hyatt hasn't done a major merger
Cheers.