Platinum here. Recently flying ZRH-AMS-MEX in J. Flight into AMS was delayed from weather and I was stuck in AMS two days. Miss my whole reason to go to MEX. CS offered nothing and after arguing 50 Euro. I’ve realized KLM CS is garbage. Years ago I helped out FAs being attacked by a pax and prevented a diversion. Never heard from KLM not a thank you nor an offer to pay for my injuries. At this point. I’m done. UA comped me 1K. Looking forward to going back to UA