True, but they can an issue a replacement one with the same value. For the first time, this year I needed to get my Chase annual free night certificate extended. Got lucky when I called a couple of weeks ago and didn't have to wait more than a couple of minutes for an agent. The agent cancelled my old, about to expire certificate and issued a new one of the same value as a replacement with an expiration date one year out from the day I called. My point is the process appears to be to issue a replacement certificate rather than extending an existing one even when calling before the expiration date. So they could certainly issue a replacement certificate after the fact for the now recently expired certificate if they chose to do so.

All of that said, I would agree it is better to take care of it before the cert. expires; however, lucycan may not have that option. So good to have a plan B just in case...

--Jon