Hertz Status Match Guidance requested
I am a MP Plat and noticed a few weeks ago that there was a status match with Hertz to their Presidents Circle. I went through the weblink to enroll and it told me it would take 3-7 business days to process but even though it is several weeks now it hasn't gone through. The MP website says I have enrolled and won't let me reapply. Hertz says I haven't enrolled and it is for United to process. MP Customer Service says Hertz has to change it manually at their end. Hertz read me a manual that says MP is wrong. It probably isn't a huge issue except for extra Hertz points on upcoming rentals and possible upgrades. Has anybody else experienced this glitch and if so how did you resolve it please?