Hello! LifeTime Plat. I booked a reward stay about a month ago but did not have enough points yet. Finally got enough but the website won't let me process it. Then I get an email from Marriott saying that I have to use it by 8/18 or there will be issues due to the cut over. I've tried to call them 3 times now, having to hang up at the 90+ min mark. The Twitter team has not responded in 4 days. How exactly do they want me to process this? What happens if I don't get it completed? Thanks!An unexpected error has occurred

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EDIT: Today when I call I don't even get hold music anymore. Just silence. Nice!