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Thread: Problem with accessing Thank You Account ever since linking it to Citi account
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Old Aug 11, 2018 | 2:44 pm
  #5  
hightide
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15 Years on Site
 
Join Date: Nov 2010
Programs: IHG Platinum
Posts: 1,086
Originally Posted by q1234q
I have the same problem.

Did you solve it? if yes, how did you solve it?
Yes, I gave the Thank You network a call, they confirmed my identity and solved it for me. I believe the root of the problem is I started signing on a new laptop overseas, so they flagged it as suspicious.
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