Originally Posted by hightide

I don't know what I'm doing wrong here.
When I go to www.thankyou.com, under the drop down of "My Account", I click on "My Account Overview".

Next I try clicking on these:

My points summary
My profile and preferences
My order history
My shop with points account

And I always get redirected to my citicards account.

I used to be able to view my thank you points summary (the contribution of each account by month) and my redemption order history right on thankyou.com.

What am I doing wrong here?

I can't redeem my thank you points on the thankyou.com website because every time I tried, I get redirected to my citicards account as well.