Originally Posted by
zeer0
Whenever I fly on United with a companion, it literally says "Premier Access" on both my boarding pass AND my companion's boarding pass. Both in the app and on printed tickets. So I do get "all" the benefits. ..
Perhaps we are talking past each.
It has not been challenged that various companion benefits is offered HOWEVER there is nothing on the UA site that supports demanding the benefit if not offered.
UA has multiple situations where a benefit is extended to companion but there is no public, published statement of that benefit. It those cases where the benefit is not offered and there is no public, published benefit, (IMO) one is not really in a position to demand or badger an employee just because it had happen before.
Saying it is not logical not to offer the benefit is no defense either.