FlyerTalk Forums - View Single Post - Boarding changes or just incompentent GAs?
Old Aug 10, 2018, 12:15 pm
  #8  
MADPhil
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,929
When there isn't an FC then there is no Group1 and EXPs are in Group 2, some agents might be more used to that and forget.
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