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Thread: Why do rewards desks close so early?
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Old Aug 7, 2018 | 1:09 pm
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izzik
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Originally Posted by Toronto1970
Riddle me this:

Why aren’t casino program desks open 24 hours? For example, the Total Rewards desk at Paris closes at 11pm.

There are lots of people playing in the middle of the night who will need new cards or have questions. The additional cost to staff it at those hours seems trivial compared to all the other expenses.
Guess people will just have to plan better in advance. There are no first-time gamblers who start after midnight or so..
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