Originally Posted by
dulciusexasperis
If someone writes a bad review and names the hotel, why should a hotel not be able to name the person if they respond? That's 'tit for tat' isn't it? You are saying, you want to name them but do not want them to name you!
The hotel is what is being rated, thus it needs to be named in particular. Alternatively, we could review a generic hotel in some city somewhere and not give its name but what good would that be?