Well, this is a first for me - mods, please feel free to move if TB isn't the right place for this. Wasn't quite sure where else to post.

Recently had a less-than-stellar experience at a hotel (in the US). I left a review on TripAdvisor (factual, no editorial "fluff"), but it was not positive. In replying to me as many hotels do these days, the "manager" responded to the review by using my real name, instead of "Dear Mr. Dwbf11" or something like that. I found this odd because it looks like most of the other reviews are "Dear Mr. Username" and not real names. Nothing I wrote in the review is something I won't stand behind publicly, but I'd rather my name not be put up in that way either. I hope that this was done inadvertently (US-based hotel, but the English is not the best in the reply, so perhaps English is not the first language for this manager) but I also wonder if this was done to passively-aggressively get me to take the review down.

Does anyone know if this sort of behavior runs afoul of the TA rules/policies? Other than sending a note to the "manager" via email or taking down the review, do I have any recourse through TA?