Originally Posted by
saaveraward
Amazing. I didn't out the hotel but it's london park lane!!!
Hilton PL does same crappy upgrade on paid entry level rooms, suposedly an exec on higher floor, had windows on side facing the park, BUT
o bathroom a tiny smaller than standard shower only and really small room
o room so small only room for queen bed, workdesk, no usual round table, and even then no room between bed and workdesk large enough for a not big suitcase to push through
I rejected room, but after waiting 1hour for call back, marched down stairs and demanded the DM had a go at staff for not informing me of totaly unacceptable switch to room w/o bath and tiny bed Took another houreven then to get a lesser deluxe room, crap view real low floor BUT a)king bed b)full size bathroom with fullsize shower cubicle and bath c)table+chair as well as workdesk+chair d)room to walk around the bed
Not hotel i voluntarily stay at any more, they lost 30plus stays/nights/year as wanted to split my week long stays with very nearby intercontinental to keep status as HHD and Royal Ambassador