Hello, I have a flight that is from DOH-HKG on 25th Oct. Originally this was the old 777 layout (not a problem to be honest, I find it quite spacious) so at the time of booking I reserved a seat by the window. This aircraft now seems to have swapped for a QSuite 777. The problem is this change occurred around a month ago and clearly my assigned seat no longer existed on the aircraft which was then removed.
The problem is that the entire seat map is greyed out, no seat is selectable and even looking on Check my trip it shows the something. Is this usual? Do QR lock the seat maps when they make such a change - I would have thought it would have opened up by now for selection? For what its worth, the return 777 changed to QSuite too and allows me to select my seat just fine.