Originally Posted by
AlwaysFlyStar
I guess I just don't really understand the purpose. If I show up and check in with a card that doesn't have enough funds, they wouldn't give me the room. So how does it do anything for them the day before?......
Hotel will not be able to resell the room by that time. Also, what if you don't show up? Hotel needs to confirm that you have a valid form of guarantee. It is normal as soon as you passed cancellation period which is usually 24 hours even for flexible rates. You do have a valid complaint if your flexible rate allows same day cancellation until you arrive.
Originally Posted by
AlwaysFlyStar
......between 18:00 the day before and 10:00 the intended day of arrival, they tried to run the card 3 times.
Sounds like SOP if your cancellation deadline is 18:00 the day prior.