FlyerTalk Forums - View Single Post - Death of pax before flight on non-refundable tix?
Old Aug 3, 2018 | 10:11 am
  #22  
Gig103
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Originally Posted by ethernal
Delta has a standard policy on this. See here: https://pro.delta.com/content/agency...ee-policy.html
Anyone else a little (or more) disappointed that the CSR didn't know about this? It doesn't seem to be any sort of an obscure policy.
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