FlyerTalk Forums - View Single Post - Update: Aimia accepts Air Canada, TD, CIBC & Visa revised $450-million Aeroplan bid

Aug 3, 2018 | 6:11 am

#284

acysb87

FlyerTalk Evangelist

Join Date: Feb 2000

Posts: 12,099

From TD this am

"We're writing today to share additional information about the Aeroplan Program and TD Aeroplan credit cards.

In May 2017, Air Canada announced that effective June 30, 2020, Aeroplan would no longer be the loyalty program for Air Canada. Aimia owns and operates the Aeroplan Program.

Since that time, TD has had ongoing discussions with Aimia. TD has paid and continues to pay for the Aeroplan miles that our customers accumulate, and Aimia has the obligation to turn your miles into rewards. We have sought, but not received, assurances from Aimia that the Aeroplan Program will deliver the value that we and you, as a TD Aeroplan credit cardholder, would expect from Aimia in the long term.

TD recently participated in a proposal by Air Canada, TD and other interested parties to buy the Aeroplan Program. After engaging in extensive discussions with Aimia, the proposal, enhanced from the original offer, would have provided the best outcome for all Aeroplan members. TD believed that the proposed transaction, if completed, would have provided value and continuity to TD Aeroplan credit cardholders. We're disappointed Aimia rejected this proposal and we're now evaluating next steps.

We appreciate you're likely looking for greater clarity around this situation. We will keep you informed of any developments in order to provide you with the customer experience you expect as a TD credit cardholder. In the meantime you can continue to use your TD Aeroplan credit card. If you have questions about your Aeroplan membership or the Aeroplan Program, please contact Aimia at 1‑800‑361‑5373 or visit www.aeroplan.com.

Here's a link to Q&As for additional information. If you have additional questions about your TD Aeroplan credit card, please call us at 1‑800‑983‑8472.

Sincerely,

Frank Psoras
Senior Vice President, Canadian Credit Cards "

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