FlyerTalk Forums - View Single Post - Platinum Guarantee - Walked from Hotel & Unable to Get New Booking - Slept in Car
Old Jul 31, 2018, 10:36 pm
  #134  
catocony
 
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
Originally Posted by pooker
Just as an update the hotel told me they can give me 90000, but the 100 dollars is difficult since it has to go back to the hotel owners and could take 6 weeks. She offered me an extra 10k points for a total of 100k
Pooker, I think you should your ground on the $100.00. Points are soon to be devalued quite a bit. 15k would be a decent deal, or a Cat 1-4 certificate. If getting the cash is such a hassle, then making them go through the process will reinforce the fact that they screwed up and ruined your night. Giving away points is like Monopoly money to a lot of hotels. Real money makes them reflect a bit on their mistake.
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