Originally Posted by
gooselee
Just to pile on the comfort issue, it should be obvious that an airplane cabin might be reasonably "comfortable" at one moment, but with a less-than-ideal air conditioning system, that comfort level will change rapidly once you stuff 150+ human beings inside the insulated metal tube.
Perhaps the only reason OP stayed comfortable at all is precisely because the captain stopped boarding.
And again, no excuse for the FA's actions and certainly not a "job well done" IMO.
To elaborate a bit more, there was at least a 1 hour delay. That is way longer than would be expected for an exit of 20 pax and to restart boarding. I would expect more like a 15 minute delay (as the AC was back on as they existed per OP so they could immdiately restart).
So very possible there was another delay issue in play that was never mentioned. So now the question is do the pax board and sit onboard for that delay in possibly bad air.
I guarantee you if the captain decided to knowingly board pax onto a non-AC flight in the ATL summer with a known 1+ hour delay at the gate he would be have plenty of upset pax.