Originally Posted by lallyr
Are we due any compensation?? If so after how many hours?
We landed at 6pm Saturday and didnt get our luggage till just after 5.30pm the next day.
Not that i am going to even try and get any money out of KLM as the hassle alone would not be worth it.
Just curious to know.
Thanks
It's about three years ago now...
Flew AMSDXB, KLM 'forgot my luggage' in AMS. They told I would get it with the next flight (24 hrs later). I received the famous 'help' pack and US$ 100 'short needs money' as compensation. Not much if you need fresh clothing for a meeting in the morning... (which taught me to never fly without extra clothing in the carry on).
KLM AMS sent my luggage via BA and I got it with about 12 hrs delay in total. It just shows they can do quite it bit if they choose to....