FlyerTalk Forums - View Single Post - No Transit hotel due to a later flight added??
Old Jul 28, 2018 | 7:51 pm
  #15  
Dr. HFH
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Originally Posted by Cspnvdl
Clearly QR can (as long as they stay within the applicable law) instruct their employees in whatever terms they seem fit, and telling front line employees that they must abide by the policies as written may well be sensible.
"... may well be sensible"? Can you name any airline that doesn't require its front line employees to follow the written policies?
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