FlyerTalk Forums - View Single Post - No Transit hotel due to a later flight added??
Old Jul 28, 2018 | 11:35 am
  #12  
makrom
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5 Years on Site
 
Join Date: Sep 2016
Posts: 802
Originally Posted by Cspnvdl
That said in this instance at least the policy is, as far as I am aware, entirely the creation of QR and therefore there must necessarily be someone in the organisation with the discretion to alter it to suit what I am guessing are unforeseen circumstances, even if it's only the person who originally drafted the policy in the first place (or whoever is in that role now).
You must be new to QR. Of course there is someone with the power to change such policies, but the chance to reach such a person as a regular pax are less than zero. QR doesn't escalate, QR ignores.
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