Originally Posted by
gpandaleon
When attempting to renew my expired Global Entry account I mistakenly applied for Nexus instead. I found an FAQ on the CBP website that indicated that I could change my application from Nexus to Global Entry as long as I had not scheduled an interview yet - which I haven't. However, I cannot find a way to make the change in my account. Does anyone know what steps to follow on the CBP website to change my application from Nexus to Global Entry?
Welcome to FT.
If you applied for SENTRI or NEXUS but want Gobal Entry (GE), you can go into your account, convert the application to a GE application, and pay the difference in the application fee. You will not be able to do this if you have already scheduled your SENTRI or NEXUS interview. If you do that, then your only option is to cancel your application and apply again.
https://help.cbp.gov/app/answers/det...aveler-program