Originally Posted by
ffay005
Booked TXL with ClubOne points. Everything works exactly as before: you call Tallink, tell them which flights you want, they call you back once they are confirmed (took maybe two hours in my case and there was availability), you pay the €50 copay over the phone (or you can also pay it via your bank account if you wish) and two weeks after, it gets ticketed and you'll receive all info. Then you can go to MMB and pick your seats and change the email from tallinksilja to your own address. Booking code Q, bare basis QSFPSLR, baggage allowance 1PC (+1 PC elite) and earnings 50 %. As far as AY is concerned, it's a paid ticket bought from SMT.
I've flown the flights now. Nothing out of the ordinary. Plat benefits were honored, received upgrade offers, baggage allowance 1PC + 1PC due to status, earnings 50 %.
The only funny thing is that one day after my outbound flight, I received an email from American Express Global Business Travel, asking me to "take a few minutes to tell us about your experience with American Express Global Business Travel and the travel counselor you contacted to book the Berlin trip on
-date-". Furthermore, the fine print says "This e-mail was sent because your employer has a business relationship with American Express Global Business Travel." Well, good for me, because at my hotel I stated it was a business trip and thus avoided the 5 % extra tax.

But in reality, I contacted TallinkSilja and SMT issued the ticket. Nothing to do with AmEx.