Originally Posted by
gooselee
At the very least, can we agree that two airline employees openly disagreeing with each other in front of customers and in fact directly telling customer they are going to "overrule" one another is generally not a good reason to give them a JWD?
There are ways to challenge authority and have disagreements. What OP described, in the situation he/she described, is...not that.
Other than using the word "overrule" I didn't think she was out of line to question the captain, and I'm sure she regretted doing that.
I gave he a JWD because I appreciated the fact that she was willing to try to avoid a situation that caused my family and many others on that flight to miss connections, IMO for no good reason. I also gave her the JWD in case there was some action taken against her for questioning the captain, thinking it might at least give evidence of a different perspective, and someone for Delta to contact if they chose to.