Originally Posted by
formeraa
Yes, you are right about the hierarchy. But it goes both ways. Unless it is an emergency using the slides, the captain should confer with the cabin crew (or at least the lead FA) first before "yelling at passengers to leave the aircraft". What the captain did was totally unprofessional IMHO. Actually, unless it is an emergency, the lead FA or GA should make the announcement to deplane with instructions on what to do next (i.e please wait in the immediate gate area for announcement, line up at the podium for reassignment, etc.)
How do you know this wasn't an emergency? How do you know the captain didn't confer with the crew?
I think he must have otherwise there's no question that the FA was out of line. Picture the scenario where a captain, out of the blue comes out and says "we're stopping boarding, everyone that's on the plane needs to get off right now." If the captain did not discuss with the FA, the FA would have no idea why the captain was doing this. For the FA to then overrule the captain, without any insight into the reasoning is very scary.