You certainly have grounds to complain. You might want to try renting from Hertz or Thrifty. I know this sounds counter-intuitive--why would you still want to give Hertz (who owns Dollar and Thrifty) your biz after they screwed you)? The reason I say this is that it's your best chance of pressing them to make things right. If you go rent with say Avis or Enterprise, there's no way they're going to cut you a $1K check, but they might refund you say $1K on a $2K reservation (just making up numbers) if you make a big enough stink. That's how I would handle it.
We did notice this morning that almost everything in Las Vegas is sold out for today, which is kinda crazy when you think about it as the temperature is pushing 115F over the next couple of days.
Feel free to PM us your rental details. We'll see what we can do for you.
Last edited by AutoSlash; Jul 25, 2018 at 5:54 am